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 Windows XP service Pack 2, Service Pack 2 and 3 won't load
dandellosso
post Sep 21 2009, 06:54 PM
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I have a Dell 9100 Inspiron lap top. My son never bothered to load the security updates so now it is loaded with viruses. I went to Microsoft downloads and Service Pack 2 shows as a 0 KB size and 0 secs' to download. I need to put on service pak 2 before I do service pack 3. Then I can finish downloading my Norto anti virus program.
Can anyone help? Any downloads?
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xable
post Sep 21 2009, 07:26 PM
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You can download SP2 and SP3 directly from microsofts download centre.
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dandellosso
post Sep 21 2009, 08:11 PM
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I don't know if I sent correctly sdo I am resending. SP 2 shows as a 0 KB size with 0 sec to install and it doesn't download.
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xable
post Sep 21 2009, 11:43 PM
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The download links are in my previous post.
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Lance
post Sep 22 2009, 08:33 PM
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Hello dandellosso,

Welcome to the forum.

QUOTE (dandellosso @ Sep 21 2009, 03:54 PM) *
... I need to put on service pak 2 before I do service pack 3.

It isn't necessary to have SP2 before you install the SP3, "only" recommended in the words of Microsoft here:
Installing Windows XP Service Pack 3 (SP3)
CODE
In addition, your computer must at least be running Windows XP with Service Pack 1 installed.
We recommended that you have Service Pack 2 installed before installing SP3.

You can download the SP3 in the link above posted by xable.
However, I recommend that you read this article before install the SP3:
KB936929 - Information about Windows XP Service Pack 3



QUOTE (dandellosso @ Sep 21 2009, 03:54 PM) *
I went to Microsoft downloads and Service Pack 2 shows as a 0 KB size and 0 secs' to download.

When you say "Microsoft downloads", are you referring to the "Windows Update"?



QUOTE (dandellosso @ Sep 21 2009, 03:54 PM) *
... so now it is loaded with viruses.

By the way, these virus could cause some troubles when installing the SP3, as well as any antivirus program running in real time.
And the most important thing:
"Please, backup all your important data before you try to install the SP2 or SP3!".

Best regards, wink.gif
Lance.
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dandellosso
post Sep 30 2009, 04:30 PM
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Thanks for all the great input and help you guys gave me. I was able to download Norton, and got rid of some nasty Togan virsus. Thje SP 3 would not load from Microsoft Updates, but it did work from the updat KB list that was sent. Lap top is working good. The only thing is that it is slow on my wireless. Is tyhere something that can be done?
Thanks to all agian.
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