Hello to everyone! I'm new to this forum. The problem I'm having is that whenever I try to rename a file or folder, explorer will freeze for about 1-2 min before completing the rename process. The exact same thing happens when I try to transfer files or folders from one part of the hard drive to another. I'm running a Gateway MX6956 laptop with Windows Vista Ultimate (SP1) (32bit) v 6.0.6001. I've searched the forum and found KB931770. When I tried installing the hotfix for the 32bit version, I was given a message saying that the hotfix doesn't apply to my system. I am at a loss. This problem is causing me quite a bit of frustration. Thanks for your help!