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 Problems installing any USB device on Vista SP1
klangklang73
post Jan 5 2009, 10:55 PM
Post #1





Group: Hotfixer
Posts: 3
Joined: 5-January 09
Member No.: 91,242



I can't get anything except flash drives to install on all my USB ports. I'm running windows vista ultimate and have installed SP1. Anytime I try and install a printer or even try and sync my phone (which runs windows mobile 6.1) i get the following error message:
Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it.

I've looked it up on the microsoft help & suport pages. The hotfix it points me to pops up saying the update does not apply to your system.

My system is as follows:
ASUS P5N-D Motherboard
Intell Core 2 Duo CPU E8400 @ 3.00 GHz
NVIDIA GeForce 7300 GS PCI-E video card
I have 4 GB ram and a couple 640 GB SATA hard drives
I run Windows Vista Ultimate with SP1 installed
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S3r1ous
post Jan 6 2009, 07:19 AM
Post #2





Group: Apprentice Hotfixer
Posts: 1
Joined: 29-September 07
Member No.: 7,724



Turn on Printer Spooler service.
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klangklang73
post Jan 6 2009, 08:07 PM
Post #3





Group: Hotfixer
Posts: 3
Joined: 5-January 09
Member No.: 91,242



The printer spooler service is on
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klangklang73
post Jan 18 2009, 10:19 PM
Post #4





Group: Hotfixer
Posts: 3
Joined: 5-January 09
Member No.: 91,242



Well I spent 4 1/2 hrs on the phone with microsoft the other day. I got mine to install. Had to disable windows firewall, windows defender, & my antivirus program. Do a selective startup and disable all of those in it, that way none of its running when you reboot. Then try installing. If it doesn't do it on its own then try a manual install. When it asks which port create 1 as a virtual printer port for USB. Then just show it where your drivers you downloaded are.
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