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Cooldragon

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  1. There are no error messages. The pages just refuse to open into Word. Are you suggesting that I reinstall the OS as a solution? I think I'd need to be confident that that was a proven fix first. Cooldragon
  2. Some months ago I 'caught' a nasty bug... it has caused me the loss of Word. I can no longer use the programme and have had to resort to Open Office which would not be my choice. Microsoft here in New Zealand denied the existence of any problem, even though the so-called Zero-day virus is known on the Internet. They also told me that even if they did know about it--which they didn't--there wouldn't be a solution for Office 97. I would dearly love to have Word back... I'm running Windows XP and Office 97. Can anyone suggest a fix? I've tried all the usual things: Unistallation, reinstalation (I have two versions of the progeamme and neither worked.) Cooldragon
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